A holistic, end-to-end operating system for the modern property agency: your own listings portal, AI-powered buyer engagement, automated viewings, a connected CRM with marketing automation and segmentation, team incentives, back-office automation and closed-loop ad optimisation.
Enquiries arrive at 11pm. Viewings are arranged over dozens of back-and-forth messages. Leads live in WhatsApp threads, not a pipeline. Forms are re-keyed by hand. The result: late nights, lost weekends, and deals that slip through the cracks.
One connected platform where listings publish themselves, AI qualifies every buyer the moment they message, viewings book themselves against real calendars, every conversation lands in the CRM automatically, marketing nurtures every segment on autopilot, performance is celebrated in real time, and the paperwork fills itself in.
The agent's job returns to what only a human can do: build trust and close.
A branded portal the agency owns, not rented shelf space. Two listing types, one simple workflow.
On WhatsApp and web chat, an AI concierge engages every enquiry instantly, day or night, and builds a live profile of who the agent is really talking to.
An AI agent living inside each agent's WhatsApp Business account, wired to their viewing calendar. No more twenty-message scheduling threads.
No copy-paste, no "I'll log it later." The moment a buyer engages on WhatsApp or web chat, a lead is created in YAPA with its full context attached.
YAPA CRM as the agency's command centre: leadership sees the whole funnel; agents see exactly what to do next.
Years of contacts sitting in phones and spreadsheets become living, self-updating audiences you can actually act on.
Automated journeys keep every segment warm across WhatsApp and email, and hand contacts back to agents at exactly the right moment.
Sales culture, gamified, powered by real CRM data, so recognition is automatic and always fair.
The mundane, error-prone backend work (submission forms, checklists, repeated data entry) automated end-to-end from data the platform already holds.
Most agencies optimise ads on cost per lead, so budgets chase cheap enquiries. Because this platform scores every lead and tracks it to closing, ad buying can be tuned on what actually matters.
Figures are illustrative targets for planning; to be baselined and validated in the pilot phase.
A focused pilot on a single new launch: portal page live, AI qualification on, leads flowing into YAPA. Measure speed-to-lead, viewing conversion and hours saved, then scale what works across the agency.